GOOD TO KNOW

Frequently Asked Questions

WHAT SHOULD I EXPECT IN A FLORET SUBSCRIPTION/PLAN?

With every delivery, we send about 10-16 beautiful stems. Fresh flowers handpicked for a special design bouquet. A guide with instructions on what kind of flowers we are sending and how to take proper care of them. Flower food.

CAN I SKIP MY SUBSCRIPTION?

Sure, you can skip your subscription anytime by sending us an email at info@floretshop.com

*You will not be charged for skipped months.

But could be a good idea to send it to a friend or family, just let us know the new address by email.

HOW DO I CANCEL MY SUBSCRIPTION?

You will be missed. But if you must, just send us an email at info@floretshop.com

Please be sure to cancel your subscription before your billing date to avoid renewing your subscription for the next cycle.

And please let us know how we can improve your experience.

WHERE DO YOU DELIVER?

Excellent question!
At the moment, we are ONLY delivering Locally. These are the Zip Codes:
FREE SHIPPING: 22182, 20170, 20190, 20191, 22124, 22185, 22181, 22180, 22027, 22102, 22201, 22209, 20007
STANDARD RATE ($4): 20004, 20005, 20006, 20008, 20009, 20015, 20016, 20036, 20037, 20045, 20052, 20057, 20151, 20164, 20171, 20194, 20230, 20240, 20245, 20405, 20418, 20427, 20506, 20520, 20535, 20551, 20566, 20812, 20814, 20815, 20816, 20817, 20818, 20852, 20854, 22003, 22015, 22027, 22030, 22031, 22032, 22033, 22035, 22041, 22042, 22043, 22044, 22046, 22066, 22101, 22102, 22151, 22202, 22203, 22204, 22205, 22206, 22207, 22211, 22213, 22214, 22302, 22304, 22311, 22312

MY FLOWERS ARRIVED DAMAGED, WHAT CAN I DO?

Despite we take care to secure the flowers, sometimes, things can happen. The flowers are delicate, and the shipping process is not always kind. If something like this happens, please send us an email to info@floretshop.com with a photo, we will get back to you in 24 hours, and replace them.

CAN I CHANGE MY DELIVERY DATE?

Yes, to do so, after receiving your confirmation email, please send us an email to info@floretshop.com with the changes.

WHAT IS A FLORET GIFT PLAN? AND HOW DOES IT WORK?

Our FLORET Gift Plan is a great gift idea for flower lovers, practically everyone.

With a gift plan, the recipient will not receive an invoice of the payment information. And you can also include a gift message.

We offer plans of 3, 6, and 12 months.

CAN I RECYCLE THE PACKAGING?

Sure! Fold and discard our box with other household recyclables.

FAQ: FAQ